appliance repair tools

appliance repair tools

Today we’re talking about tools for appliance repair.  My mentor, Dave, from Appliance Repair Denver, really drilled into me that having the right tools, properly organized, was critical to doing a good job right. So I want begin by talking briefly about first call completes, FCC, this is where you complete your service call all in one trip, if you have to make two or more trips, you are going to have low or no profit or you are going to quickly out of business, if most of you work comes from COD, you need to have at least an eighty percent first call complete rate to remain profitable and viable and the holy trinity is tools, parts and knowledge.

You have got to have the right tools to reassemble and repair the appliance, you have to have the part that you need with you to complete the repair and you have to have the knowledge in order to troubleshoot and disassemble that appliance, this presentation is on the first part of that trinity and all the tools that I am going to talk about in this presentation are all linked below this video in the description, you can click and buy them there.

So first, what are you going to carry your tools into the house in? its not going to be a tool bucket or a toolbox, that is old school and it’s unprofessional not only that the hard bottoms from those can damage floors, nomad tool packs are in, they are efficient, they free up both your hands so you can greet the customers and put on your booties, they are professional, they are impressive, I can’t tell you the number of oos and aas I get when I open up my tool backpack and people see everything there nicely organized and the soft bottom on these tool packs will not harm floors.

Tool backpacks are in, you will need a light, thin flexible set of kneepads, these are primarily to protect your pants, otherwise you are going to find out that you are wearing out the knees of your pants or they are going white and the rest of your pants are perfectly fine, so you don’t need those big honking knee pads that you see people buying, you just need thin little kneepads that will fit nicely in your tool backpack.

You will need two types of gloves, you will need nimble nitrile gloves that will still allow you to handle fasteners and tools while protecting your hands from cuts and scrapes and then you need beefy mechanics gloves that will give you more protection for things like removing dryer motors, you are going to encounter various types of fasteners as you are repairing and this little BOSTITICH kit I have found contains most of the bits that I need to accommodate those fasteners, it also includes a ratcheting driver for those tight spaces, this is a nice little kit to get and I use it all the time, it’s a go to kit for me, you will also want a straight on racheting driver like this one, I have a snapon but JH Williams, as shown here, makes the same snap on driver that I have, very fine racheting action, speeds up assembly, disassembly.

And who doesn’t love power drivers but there are so many out there, how do you know, which ones to get and which ones are the best for appliance, well, you have to believe me, I have tried most of them and these are the two that I love the best, I own both of these, I use both of these, they each have pros and cons, the little skilldriver on the left is smaller, lighter but its charger doesn’t last as long as the Ryobi, the Ryobi is also two speed and torque adjustable but I love both of those driver, you get either one of those you will be happy.

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